Appointments are Required. We will call you a day before your appointment to confirm your reservation, so make sure you have given us your current phone numbers. If they change, please let us know in advance.
Punctuality Time is valuable to all of us. Punctuality is a necessity for all appointments. Any client arriving 15 minutes past the time of her appointment will be asked to reschedule.
Cancellation Policy Please give notice of cancellation at least 24 hours in advance. We try to be punctual at the salon and can provide the best service to all clients if we stay informed.
Payment Payment may be made by credit card, cash or personal check. A 10% non-refundable payment will be needed to secure reservations for engagement or bridal parties or any party of two or more. A credit card number may be required for Japanese hair straightening services.
Safety policy Unless a child has a haircut appointment, please refrain from bringing children into the salon. Please understand that although we love kids, safety comes first.
